Check In:

3:00 pm

Early Check In:

With an additional cost if your entry is before the Check In time.

Guarantee Policy:
At the moment of reservation, a credit card will be requested as a guarantee in case of No – show.

Upon arrival, guests are requested to provide a guarantee either in cash or credit card, which will be associated to your stay and will be released upon Check Out.

Important information: It is necessary to consider that some banks may take up to 72 hours to release a withholding and up to 5 days if the payment of your stay is made with a different card than the guarantee.

Child Policy:
Up to 2-years old is allowed with no cost, sharing the room with the parents.

Exchange rate:

Our dollar will be calculated based on the exchange rate existing upon Check In, established by the Hotel.

Cancellation Policies: 

7 nights Rate , 24 hours before check in 100% of the stay

More than 7 nights Rate,  72hrs before check in 50% of the stay

More than 28 nights Rate, 7 days before check in 50% of the stay

Arrival Policies: 
All guests (children and adults) must present their identification (identity card or passport) when Checking In, otherwise they will be unable to register.

Check Out: 

11:00 am (midday)

Late Check Out:

If the guest leaves the room after the established time an additional cost will be charged.

No-Show Policies:

If the guest fails to arrive the day of the Check In, one night of accommodation will be charged.


Values are applied 18% IVA (tax) nevertheless, foreign guests non - resident in Perú, who pay in dollars or international credit cards and present their migration card and passport upon Check In will be exempted to pay this tax.

Non – Smoking Property: 

USD250 fine for violation of Law N° 28.705, existing in Peru.

Our accepted methods of payment:

Credit card, debit card and cash, in local currency or dollars.

Group Reservations:
For reservations of 5 or more rooms, please contact us to the following link.

Special Requests:

Please contact us in the following link.

Contact Us


Tel: +56-2-2914-1419

Headquarters Address
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Málaga 85, Las Condes

7550144 Santiago, Chile

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Copyright© 2020 ZIP HOUSING